Progressive Industries Warranty
Progressive Industries warrants its products are free from defects in materials and
workmanship for the life of the unit. This is in lieu of all other warranties,
obligations or liabilities expressed by the company. In the event that a properly
installed EMS proves defective under normal use, Progressive Industries will repair
or replace the device at its discretion.
For Technical Support, please call (919) 462-8280. In order for the on-call
Technician to troubleshoot the problem(s) you are experiencing and render the best
possible solution, it is necessary that you be at your RV when you place your call.
Once Technical Support has properly diagnosed the problem, if any, arrangements
will be made to repair the unit.
Considering the PT-50C is exposed to the elements, it is necessary that the unit be
returned to the factory for any required repairs in order that the unit be sealed to
maintain weatherproofing.
The address below is strictly a mailing address. Please do not attempt to visit this
facility during business hours, as the company is not staffed, nor equipped, to handle
on-site repair work. All returns must be routed through Technical Support.
Progressive Industries, Inc.
414B Airport Boulevard
Morrisville, North Carolina 27560
The unit being returned must be properly packaged with the postage paid and
include the following information:
1) Date of purchase
2) A detailed explanation of the problem/defect.
3) Your name
4) Return address and phone number
Progressive Industries cannot assume responsibility for acts of God, alterations,
shipping/handling, or any other factors not under the control of Progressive Industries.
Progressive Industries has no responsibility for installation, personal injury, property
damage, incidental, contingent or consequential damages of any kind resulting from
defects, or failure of the unit to function.
The remedy for breach of this warranty is limited to the repair or replacement of the
defective product at Progressive Industries’ option. In no case shall the liability
prescribed by law exceed the purchase price. Some states do not allow exclusion or
limitation of incidental or consequential damages or allow disclaimers, modifications or
limitations on how long a warranty lasts; therefore, the above warranties may not apply to
you. This warranty gives you certain legal rights and you may have other rights, which
may vary from state to state.
(Revision E)
(7 pages)
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